E-Merchandising Manager Full Time NEW

Role Overview

Lead the development and execution of the digital merchandising strategy to deliver an engaging and high-performing online shopping experience. This role focuses on visual merchandising, product discovery, education, stock flow, and performance reporting — all aimed at driving revenue, conversion, and engagement.

Key Responsibilities

eMerchandising Strategy

• Develop and implement a digital merchandising strategy aligned with global goals and business targets

• Analyze performance to continually optimize customer engagement and conversion

• Collaborate with marketing and e-comm teams to integrate strategy across all digital touchpoints

Visual Merchandising

• Oversee the site’s visual product presentation for consistency and appeal

• Execute seasonal and promotional merchandising plans

• Maintain seamless and engaging product detail pages

On-Site Product Discovery

• Improve site search, filtering, and navigation for better product discoverability

• Enhance cross-sell and recommendation features

• Use user behavior data to identify gaps and optimise merchandising touchpoints

• Review and evolve seasonal merchandising elements

Product Education

• Partner with marketing to create product content focused on features, benefits, and use

• Collaborate with content teams on descriptions, videos, and guides

• Ensure all product content is accurate, localised, and customer-friendly

Stock Flow & Reporting

• Develop data-led merchandising plans for year-on-year growth on Arcteryx.jp

• Monitor and maintain stock levels to minimise sell-outs and overstock

• Work with supply chain and inventory teams on stock flow optimisation

• Build and maintain reporting dashboards on stock, sales, and performance

• Share insights and recommendations based on data

Required Experience

• 5+ years in digital merchandising or e-commerce

• Demonstrated success leading merchandising strategy

• Experience managing teams

• Familiar with e-commerce platforms and inventory systems

Required Skills

• Deep knowledge of e-commerce and merchandising best practices

• Strong background in visual merchandising and on-site navigation

• Excellent project management and cross-functional coordination

• Analytical and data-driven, with strong problem-solving skills

• Comfortable using merchandising and e-commerce tools

Core Competencies

• Strategic thinking

• Strong attention to detail

• Analytical mindset

• Clear, effective communicator

• Collaborative team player

• Customer-first approach

Tagged as: arcteryx, ecommerce, japan, manager