Ecommerce & MarTech Technical Lead Full Time NEW

About the Role

The Ecommerce & MarTech Technical Lead is a hands‑on role responsible for the day‑to‑day performance, reliability and accuracy of Rip Curl’s ecommerce and marketing technology stack. You’ll work directly in the platforms and code, configuring, integrating, troubleshooting and optimising across Shopify, Klaviyo, GTM, the Google ecosystem, shopping feeds, tracking and consent management.

This role is all about ownership and detail, keeping the systems that drive trading and advertising performance always on and trusted. You may also support other brands within the KMD Brands Group as required.

What you’ll be doing

Ecommerce & MarTech (your core playground)

You’ll oversee and optimise the technology that powers our online business — including Shopify, Klaviyo, analytics tools, GTM, Google ecosystem, product and social feeds, and consent tools.
Every day, you will:

• Keep our ecommerce and marketing tech running smoothly
• Troubleshoot issues fast and put preventative measures in place
• Manage and collaborate with external tech partners
• Support both BAU operations and project rollouts
• Help international teams where needed
• Prioritise enhancements by impact and ROI
• Recommend new tech and methods to improve performance and customer experience
• Own the QA of new releases to ensure stability and quality

Data, Tracking & Reliability

You’ll make sure our reporting can be trusted by:

• Owning tagging, tracking, attribution and data quality
• Maintaining high‑quality customer and product data
• Managing experimentation and testing tools
• Improving personalisation and targeting foundations
  (Note: you support reporting accuracy — not insight analysis.)

Governance, Privacy & Compliance

You’ll safeguard our platforms and customers by:

• Setting clear governance for GTM, cookies and consent
• Monitoring OneTrust for blockers and compliance
• Upholding privacy, security and responsible data practices
• Keeping documentation accurate and accessible
• Supporting any accessibility (ADA) enhancements

Customer Experience Enablement

You’ll ensure our website performs at its best for every visitor:

• Keeping the site fast, stable and ready for campaigns
• Supporting content updates for new products and marketing activity
• Translating business needs into clear technical requirements
• Leading testing and UAT for key releases
• Rolling out changes in a controlled, trading‑safe way

What you bring

• Strong understanding of E-Commerce and MarTech ecosystems
• Excellent attention to detail especially in data and tracking
• Ability to explain technical concepts simply
• Structured documentation and process skills
• A proactive, ownership‑driven approach
• Organised, independent and comfortable working at pace
• Understanding of privacy, consent and responsible data use
• Ability to prioritise what matters most

Nice to have

• Qualifications in Marketing, E‑Commerce or Information Technology
• Experience with: Shopify, Klaviyo, Google ecosystem, Akeneo, OneTru

Tagged as: australia, e-commerce, marketing, rip curl, technology, torquay, victoria