Organiser Partner Manager – Americas & Europe Full Time NEW

Liveheats is the competition management and live scoring platform used by action sports event organisers, clubs and federations around the world. We’re a small, remote-first team, headquartered in Australia, with team members in the EU, Asia and Africa. We’re hiring an Organiser Partner Manager to look after organisers across the Americas and Europe.

You’ll be the main point of contact for organisers in your region. You’ll cover our organiser support inbox while Australia sleeps, manage organiser accounts, onboard new organisers, and grow the business through proposals and upsells.

What you’ll do
• Cover the organiser support inbox midweek while Australia sleeps, within reason, so organisers get help in their working day
• Manage existing organiser accounts through regular check-ins, account reviews and high-touch support
• Onboard new organisers, from account setup and training to running their first event on Liveheats
• Sell: run demos, write and present proposals, and close upsells within existing accounts
• Feed organiser needs back to our product team and help improve our processes and help content

What you’ll need
• Hands-on experience using Liveheats at events (essential), as an organiser, judge, tabulator or event staff
• Experience running events or working in events
• Digital native: sharp on AI tools and spreadsheets, and comfortable with async communication across time zones
• Comfortable selling, writing proposals and closing upsells

Working hours and location
Eastern US time zone is the best time zone for this role, as it lines up best with a handover to the APAC counterpart in the same role – so we’re aiming close to that time zone, within a few hours. Your hours will cover our support inbox overnight Australian time, within reason, and you’ll need to be comfortable with some meetings at odd hours, including a weekly call with your manager on the Gold Coast in your evening.

Pay
Base salary of USD 65,000–74,000 (US) or CAD 90,000–106,000 (Canada), plus commission on proposals won and upsells closed.

Reports to the Head of Organiser, based on the Gold Coast, Australia.