Arc’teryx
Founded on the idea that there is always a better way.
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Regional Manager – Sydney, Australia Full Time NEW
About the Role
As the Regional Manager, you’ll lead the regional retail team to bring the Arc’teryx brand to life through exceptional consumer experiences and strong community engagement across every touchpoint.
You’ll be responsible for driving regional sales performance, leading retail operations, and ensuring every Brand Store, Department Store, and partner location consistently reflects the Arc’teryx brand. Working closely with Store Managers, Territory Managers, and HQ teams, you’ll develop high-performing teams, strengthen key retail partnerships, and execute strategies that drive both sell-in and sell-through across the region.
This is a leadership role for someone who combines commercial thinking with a passion for people, operational excellence, and premium customer experiences.
Key Responsibilities
Regional Leadership
- Lead the regional team to deliver profitable growth across all retail channels through exceptional consumer experiences.
- Coach, mentor, and develop Brand Store and Outlet Store Managers.
- Set annual and seasonal objectives that drive sales, full-price sell-through, guest engagement, and community growth.
- Build a strong talent pipeline and create development opportunities for regional team members.
- Foster a collaborative, high-performance culture across the region.
Retail Operations
- Oversee retail operations across Brand Stores, Outlet Stores, Department Stores, and partner locations.
- Ensure consistent execution of Arc’teryx operational standards and service expectations.
- Support staff training, operational compliance, and in-store excellence.
- Monitor regional performance and implement initiatives that improve operational efficiency and customer experience.
Commercial Performance
- Drive sales performance across all retail channels.
- Partner with HQ and Territory Managers to ensure the right product is available in the right locations at the right time.
- Manage seasonal inventory planning and product allocation to maximise sales opportunities.
- Analyse sales performance, traffic, inventory, and product trends to identify opportunities for growth.
- Provide commercial insights and recommendations to support future business decisions.
Department Store & Partner Management
- Strengthen relationships with department store head offices, store leadership, and key retail partners.
- Drive excellence across B2B channels by improving brand presentation, supporting sell-in and increasing sell-through.
- Support promotional activities, brand activations, and seasonal initiatives within partner locations.
- Ensure Arc’teryx maintains a premium brand presence across all wholesale and department store environments.
Marketing & Brand Activation
- Partner with Marketing and Commercial teams to execute promotions, events, and VIP customer experiences.
- Support regional brand initiatives that strengthen community engagement and elevate the Arc’teryx brand.
- Work closely with HQ teams to ensure consistent execution of national and global campaigns.
Future Focus
- Build a strong succession and talent development pipeline to support business growth.
- Collaborate with other Regional Managers to identify new commercial opportunities and share best practices.
- Develop a deep understanding of regional markets to support future retail expansion and strategic growth.
Skills & Experience
- 5+ years’ experience managing multiple retail stores or regions.
- Strong background in retail operations and district or regional management.
- Experience working across multiple retail channels including Brand Stores, Department Stores, wholesale partners, and specialty retail.
- Proven leadership experience with the ability to motivate, coach, and develop high-performing teams.
- Strong commercial acumen with experience driving sales performance and operational excellence.
- Excellent communication, relationship-building, and stakeholder management skills.
- Strong organisational, analytical, and strategic planning abilities.
- Confident decision-maker with excellent problem-solving skills.
- Comfortable working in fast-paced and evolving environments.
- Ability to balance autonomy with cross-functional collaboration.
- Arc’teryx Brand Store management experience is an advantage.
- Proficient in Microsoft Office.
- Passion for the outdoors and a genuine connection to the Arc’teryx brand and values.
Why Arc’teryx
Join a purpose-driven brand committed to creating exceptional products, building strong communities, and delivering premium guest experiences.
At Arc’teryx, you’ll have the opportunity to develop high-performing teams, shape retail strategy, strengthen brand presence across Australia, and contribute to a culture built on innovation, inclusion, and continuous improvement.
