eCommerce Coordinator Full Time NEW

About the Company

Nixon is a premium watch and accessories brand rooted in California’s surf, skate, and snow culture. Known for our commitment to quality craftsmanship, innovative design, and self-expression, we create timepieces and accessories that reflect a lifestyle of individuality and adventure. Nixon’s digital presence continues to evolve as we expand our eCommerce experience and strengthen our connection with customers worldwide.

About the Role

The eCommerce Coordinator is a key member of the Nixon DTC team, supporting the eCommerce Manager in executing and maintaining Nixon’s global eCommerce sites. This role focuses on site flips, content updates and QA, site merchandising, product catalog management, and DTC performance reporting. The ideal candidate is detail-oriented, organized, and passionate about a seamless online customer experience. This role reports directly to the eCommerce Manager.

Responsibilities

Site Flips, Content Updates & QA (45%)

• Brief in all content required for the website to the creative and copy team.
• Execute site flips for seasonal launches, product drops and promotions according to the site calendar, across all regions and languages.
• Build and publish site content updates, including homepage, landing pages, banners and promotional messaging.
• QA all site updates before and after launch, including pricing, promo codes, links, imagery, translations and the mobile experience.
• Log and track site issues through to resolution with the eCommerce Manager and development partners.
• Manage the watch and gift finder quizzes onsite and respective logic and QA
• Fully manage ShopAPP storefront, merchandising, content updates and posts

Site Merchandising & Product Catalog (35%)

• Execute onsite merchandising, including product categorization, sorting, and cross-sell and upsell placement.
• Maintain and optimize product listings across the Nixon eCommerce platform, ensuring accuracy in pricing, imagery, descriptions and translations.
• Set up new products and seasonal refreshes, coordinating with internal teams to ensure timely, accurate site updates.
• Maintain product attributes, filters and size charts so customers can easily find and compare products.

Site, Organic & Paid Reporting (20%)

• Pull and distribute weekly and monthly site performance reports, including traffic, conversion rate, AOV and revenue.
• Compile organic and paid channel performance reporting, including SEO, paid search and paid social, for the eCommerce and Digital Marketing teams.

Requirements

Experience

• Experience supporting an eCommerce site, including content updates, merchandising or product catalog management.
• Experience running QA on site content, pricing and promotions before launch.
• Familiarity with Shopify or similar eCommerce platforms and an understanding of the online retail customer journey.

Qualifications

• Bachelor’s degree in marketing, business, or related field, or equivalent professional experience.
• Minimum 2 years of experience in eCommerce, digital merchandising, or a similar role.
• Proficiency in Shopify, Google Analytics, Excel, and project management tools (e.g., Asana, Slack, JIRA).
• Strong analytical skills with the ability to pull, organize and summarize performance data.
• Excellent organizational and communication skills, with the ability to manage multiple deadlines.
• Detail-oriented, resourceful, and proactive problem-solver with a focus on continuous improvement.

Why Join Nixon

This role is an excellent opportunity for someone looking to make an impact in a fast-paced, global eCommerce environment. If you’re passionate about digital growth, product excellence, and creating exceptional online experiences, we’d love to hear from you.

Tagged as: digital, e-commerce, nixon, online