In-House Sales Coordinator Full Time NEW

Who We Are:

Roark is a premium Adventure Lifestyle brand. Working within the Outdoor, Surf, and Lifestyle channels and offering product that performs without jeopardizing style. Always inspired by the journey. Roark has a collaborative and fast-paced environment where operational excellence directly supports brand growth and customer success. This role is ideal for someone who thrives behind the scenes and sometimes in front but, always takes pride in keeping sales operations running smoothly.

About The Role:

The In-House Sales Coordinator at Roark is a forward-facing sales role focused on driving growth, supporting sales execution, and ensuring a best-in-class sales and customer experience. This position will proactively support key sales initiatives, account development, order file management, account relationships, and best in class retail presence oversight, through strong organization, execution, and cross-functional collaboration.

The ideal candidate is driven by sales, highly proactive, detail-oriented, and energized by managing multiple projects while supporting both internal teams and external partners.

Responsibilities include but are not limited to:

Sales Support & Account Execution

• Provide forward-facing support for accounts and Sales Reps.
• Support accounts with line showings, follow-ups, and execution.
• Assist with new account execution, including onboarding support, product presentation, and data mining.
• Drive product penetration through proactive sales support and follow-through.

Trade Shows & Line Showings

• Coordinate and support trade shows, including preparation, execution, and post-show follow-up.
• Support line showings in the showroom and remotely, ensuring strong product presentation and organization.
• Manage custom wall setups to support line presentations and seasonal storytelling.
• Travel support for tradeshows, territory visits, and sales meetings.

Sales Projects & Promotions

• Execute sales-driven projects, ensuring timelines, accuracy, and alignment with sales objectives.
• Mining sales data to determine key sale initiatives and executing upon them.
• Support promotional initiatives, including promos, GWP (Gift With Purchase), and POP programs.
• Assist with product image requests to support sales and marketing needs.
• SMU Program Management
• Manage Sales Promotional orders and initiatives

Samples & Showroom Management

• Own showroom organization and upkeep, ensuring the space is presentation-ready at all times.
• Manage samples from landing to hanging, including tracking, shipping, and organization.
• Support custom wall management and visual updates within the showroom.
• Manage account-specific SKU requests, marketing requests, and image form submissions.

• Support sales sample requests as needed to assist Sales and Account Management teams.

Order & File Management

• Proactively manage sales files, order forms, and related documentation.
• Support order analysis to identify trends, opportunities, and follow-ups.
• Maintain accurate and organized sales files to support proactive selling.

Reporting & Sales Tools

• Play a key role within all Sales ERP functionality, including Elastic management, Full Circle, and DOMO oversight.
• Maintain and update Weekly A/O Whiteboards to support sales visibility and accountability.
• Assist with reporting and internal sales tracking as needed.
• Order Form creation.

Cross-Functional & Elastic Support

• Provide key ownership role in Elastic on the Sales team based on business needs and seasonal requirements.

Collaborate closely with Sales, Sales Operations, Marketing, and Merchandising teams.

Requirements and Qualifications:

• Bachelor’s Degree preferred
• 2+ years of prior sales dept experience
• Strong organizational and project management skills with a proactive mindset.
• Sales-oriented approach with the ability to identify opportunities and drive follow-up.
• Excellent communication and interpersonal skills.
• High attention to detail with the ability to manage multiple priorities.
• Comfort working in a fast-paced, showroom and sales-driven environment.
• Experience in sales coordination, wholesale, retail, or brand showroom environments preferred.
• Proficiency with Microsoft Office, Excel and Power Point; experience with order systems a plus. Elastic, Full Circle, DOMO.

Location & Office Structure:

This is an in-office hybrid position, mandatory 4 days per week in office in Irvine, CA with the option to work from home 1 day per week.  Subject to change without notice as per company guidelines.

Compensation:

The salary range for this position is $70,304 to $75,000 plus opportunity for annual bonus; salary is based on the experience that you bring to the position.

Benefits and Perks:

• Complimentary chef prepared breakfast and lunch provided Monday – Thursday
• Generous product gift program and all brand discounts
• Growth opportunities within the Archipelago family of brands: Roark, OluKai, Kaenon, Melin
• Company bonus program
• 5 year and 10 year Milestone Anniversary travel gifts
• Medical, Dental, Vision insurance in accordance with plan guidelines
• Company paid life insurance in accordance with plan guidelines
• 401k with employer match in accordance with plan guidelines
• 15 Days of PTO accrued annually, plus one additional day of PTO every year on your anniversary, and 3 Floating Holidays per year
• Paid beach and giveback days, bi-annual team building events and other in-person celebrations
• Work with talented and great people who share a love of Roark
• Dog friendly office

Tagged as: california, in-house, inside sales rep, irvine, roark