Log In
Sign Up
Sales
Sales Administration Coordinator Full Time NEW
MAAP was born in a city with an unhealthy obsession with sport, style and coffee. Today, we continue to blur the space between performance, aesthetics and culture – creating technical apparel for riders who demand the highest standard of product experience.
MAAP is looking for a Lead Sales Administration Coordinator to join our global Sales team.
This is a hands-on role with two key areas of responsibility: owning Sales Administration and Coordination across APAC and the Americas, while helping drive consistency, communication and best practice across our global Sales Administration function.
Reporting to the VP Sales, you’ll work closely with Sales Administration Coordinators across the UK, US and Australia, supporting a seamless wholesale customer experience across regions.
The Role
You’ll take direct responsibility for Sales Coordination across APAC and the Americas, supporting our Sales teams and wholesale partners across the full customer journey.
Your responsibilities will include:
- Managing wholesale customer administration across APAC and the Americas, including orders, invoicing, credit notes, logistics, inventory, warranties and samples
- Coordinating Indent, Pre-Order and B2B activity across wholesale accounts
- Supporting Sales teams with order management, customer administration and key commercial initiatives
- Keeping customers informed on launches, availability, delivery timelines and implementation plans
- Building strong, long-term relationships with wholesale partners
- Acting as an escalation point for complex customer and Sales Administration matters
- Sharing customer feedback, market insights and opportunities with the VP Sales and wider business
Alongside your regional responsibilities, you’ll help strengthen the way our global Sales Administration team works together by:
- Providing guidance on processes, systems and best practice
- Supporting team members with more complex customer or operational matters
- Driving consistent standards of customer service and administration across regions
- Improving communication and handover across time zones
- Identifying opportunities to improve workflows, workload distribution and efficiency
- Maintaining clear processes, documentation and team resources
- Supporting the onboarding and development of new Sales Administration Coordinators
About You
You’ll be highly organised, commercially minded and comfortable operating across multiple markets, stakeholders and time zones.
We’re looking for someone who brings:
- Strong experience in sales administration, sales operations, wholesale coordination or a similar commercial support role
- Experience supporting wholesale customers and managing end-to-end order administration
- Excellent attention to detail and a high level of accuracy
- Strong customer service and stakeholder management skills
- Confidence navigating competing priorities in a fast-moving environment
- An ability to identify process improvements and create greater consistency across teams
- Strong systems capability, including CRM and order-management platforms (Netsuite, NuOrder)
- A collaborative working style and the confidence to provide guidance and support to colleagues across regions
Experience within apparel, retail, wholesale or a global consumer brand environment would be highly regarded.
If you’re an experienced Sales Administration or Wholesale Operations professional looking to take on broader global responsibility while remaining close to customers and the commercial detail, we’d love to hear from you.
